1. When did you begin using eBay?
 
Less than 6 months
At least 6 month ago, but less than 12
At least 12 months , but less than 24
At least 24 months, but less than 36
At least 36 months, but less than 48
At least 48 months ago
 
2. How many items have you sold on eBay within the last 12 months?
 
0
1-3
4-10
11-50
51-100
101-500
501-1000
over 1001
 
3. How many items have you bought on eBay within the last 12 months?
 
0
1-3
4-10
11-50
51-100
101-500
501-1000
over 1001
 
4. How often do you visit eBay?
 
several times a day
once a day
several times a week
once a week
several times a month
once a month
several times a year
once a year
 
5. Are you male or female?
 
male
female
 
6. What are your primary methods for finding items on eBay?
 
Search by brand
Search by seller
Search by product name
Search by theme
Browse by brand
Browse by category
Browse by theme
Browse by related category
 
7. Before answering question 7, please view the current Computers category portal page below.

Note: When you click the link, the page will show up in a separate browser window. You might need to move this window to see the survey.

Current Computers Category Portal page

How often do you visit a "Category Portal" page?

 
Very Often
Often
Sometimes
Rarely
Never
 
8. Rank the following potential features in order of importance (Rank items of importance from 1 to 11, 1 being most important and 11 being least important).
 
 Rank
a)Feature product section
b)Popular searches section
c)Spotlight's on section
d)Categories
e)All categories link
f)Related items
g)Best buy section
h)Familiar brand section
i)Site navigation links (e.g., browse, sell, etc.)
j)Welcome new user links
k)Search box
 
 Please indicate how much you agree or disagree with the following questions regarding the New Category Portal page (questions 9-17).

Note: When you click the link, the page will show up in a separate browser window. You might need to move this window to see the survey.

 
 
9. important categories are listed on the Category Portal page
 
Strongly DisagreeStrongly Agree
 
10. number of categories listed are sufficient:
 
Strongly DisagreeStrongly Agree
 
11. category names are intuitive:
 
Strongly DisagreeStrongly Agree
 
12. categories lead to the appropriate items:
 
Strongly DisagreeStrongly Agree
 
13. relevant content is presented on the page:
 
Strongly DisagreeStrongly Agree
 
14. category portal page information is presented logically:
 
Strongly DisagreeStrongly Agree
 
15. categories are easy to find:
 
Strongly DisagreeStrongly Agree
 
16. category organization is intuitive:
 
Strongly DisagreeStrongly Agree
 
17. too many options are presented on the page:
 
Strongly DisagreeStrongly Agree
 
18. Before answering question 18, please view the new Computers "category portal" page below.

Note: When you click the link, the page will show up in a separate browser window. You might need to move this window to see the survey.

New Computers Category Portal page

How often should information on this page be changed (e.g., Best Buys, Favorite Brands, Popular searches,etc.)?

 
Daily
Weekly
Monthly
Yearly
Never
 
19. How helpful was the "Category Portal" page in directing you to the information you wanted?
 
Extremely helpful
Helpful
Neither helpful nor not helpful
Not helpful
Not at all helpful
 
20. How likely is it that you would use the "Category Portal" page again?
 
Not at all likelyVery likely
 
21. Before answering question 21, please view the portal pages below.

Note: When you click the link, the page will show up in a separate browser window. You might need to move this window to see the survey.

New Computers Category Portal page

Current Computers Category Portal page

Does the new "Category Portal" page meet your needs better than the current "Category Portal" page design?

 
Strongly disagreeStrongly agree
 
22. Overall, using the "Category Portal" page today was:
 
Very difficultVery easy
 
23. What new or existing feature would make you come back to this "Category Portal" page?
 
 
24. What was your purpose for visiting the "Category Portal" page today?
 
 
25. If you filled out this survey before, please indicate date you filled it out. If not, skip this question.
 
 

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