Thank you for taking this Information Security survey on the impact of unsolicited bulk e-mail (spam) on the workplace. Your opinions will contribute to an editorial report to be published this May. This survey should take less than 10 minutes to complete. Only aggregate results will be presented; your individual answers will be kept completely confidential.
 
 
1. How does spam impact your organization? (Check all that apply.)
 
Loss of productivity
Malware infections
Clogged servers
Legal liability
Other
I don't know
 
2. Who in your organization is most concerned about controlling spam?
 
Senior executives (CEO/CIO/CFO/CSO/CISO)
Auditors/regulatory officers
Security managers
Business unit managers
Other
I don't know
 
3. Which approach to controlling spam is most effective?
 
Whitelisting
Blacklisting
Bayesian filtering/heuristics
Signature and content matching
Other
I don't know
 
4. What is the impact of antispam solutions’ false positives on your organization?
 
High: Valid e-mails are frequently blocked, disrupting business
Moderate: Valid e-mails are sometimes blocked
Low: Valid e-mails are rarely, if ever, blocked
My organization doesn’t use spam controls
I don't know
 
5. Are antispam laws impeding your ability to market products or receive marketing information via e-mail?
 
Yes, the laws affect normal business practices
Yes, it affects business, but not significantly
No, the laws do not affect normal business practices
I don't know
 
6. How many total employees (including full- and part-time) does your organization have?
 
1-250
251-1,000
1,001-10,000
10,000+
 
7. What type of organization do you work for?
 
Aerospace
Manufacturing
Software/IT
Marketing/Media/Publishing
Financial Services/Insurance
Health Care
Pharmaceutical
Education
Energy/Utilities
Military
Consulting/IT Services
IT Security
Government (Nonmilitary)
Transportation
Retail
Hospitality
Other
 
8. On average, how many e-mails do you personally receive daily?
 
1-100
101-250
251-500
More than 500
 
9. What percentage of your total daily e-mail is spam?
 
0-25%
26-50%
51-75%
76-100%
 
10. Do you have any additional comments?
 
 
11. May we contact you?
 
Yes
No
 

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